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|  In PractIce  |  SpoRtS and leiSuRe facilitieS count on an open and constant exchange of information, which is particularly important for a property that has its complexities, like a water park. Problems can be nipped in the bud, and emerging stains more quickly detected. Otherwise, areas that already take much effort to begin with may start to require even more time‚ and‚ consequently‚ more money to get cleaned. Disinfection Time and cost factors all too often keep service providers from ensuring professional disinfection at the required levels. Whether the disinfection was successful, or has been carried out at all, can only be determined after samples have been taken, usually in unannounced specimen tests (hygiene status controls). Disin- fecting procedures (spray/wipe disinfection) are in theory very It is important to make oneself familiar with the local conditions before tendering. One fun option: Visit the venue as a guest in order to explore difficult to convey to cleaning crews. The problem consists in the the nooks and crannies. Photo: rationell reinigen fact that there is often no immediate visual evidence that the pro- cedure has been done correctly. Whether a floor or an object has been disinfected or not, is not readily discernible. Often it comes providers, this practice creates an additional burden and is often down to a purely subjective judgment. considered overly patronizing. The author regards this practice as Those in charge are responsible for ensuring that disinfection is a big plus, however. The advantages? A daily inspection is a simple treated seriously as a key issue during training sessions, and to and effective measure to verify the thoroughness of the cleaning address this particular aspect of the cleaning deliverables again service. Since the owner or operator bears the personnel costs, and again until it is fully internalized. On this point, keeping an quality control is his responsibility as well. accurate log of the disinfectants consumed and disinfecting passes I can only advise every service provider – and not only those done is increasingly becoming common practice to correctly inter- working in water leisure centers, but also those who operate in pret usage irregularities and take appropriate action. places where such a provision would make sense – to arrange joint Overdoing it with disinfectants doesn’t help, either, because it inspections on a daily basis. They promote customer loyalty and causes slippery surfaces. And there is the fact that these products keep you in constant touch with your client. This way, you can are not exactly cheap. This last point deserves particular attention. At the same time, it is worth bearing in mind that thorough cleaning reduces the germ count to one tenth. A subsequent dis- Tips from the expert infection step causes a further reduction by 99.999 percent. In other words, of one million germs, only about ten remain after these points make a difference disinfecting. 3 Dosing systems work. They minimize the use of chemicals No distinction is made between viruses, bacteria and fungi. For and the savings they generate mean the cost can be recouped the time being, a more exact determination of the micro-organisms within a short time. present is only possible at a quantitative (number) level. 3 Better safe than sorry. Sit down with your suppliers (che- Naturally, these are only theoretical values. Whether pathogenic micals, machines) in good time before the contract begins or germs are actually present or not can currently only be determined even during the costing phase. These exchanges yield important with a series of analyses that go beyond a simple sample test. Spot insights and will save you grief down the road. specimen tests are primarily used for getting a snapshot of the 3 Play guest. Visit the venue as a patron and take your time hygiene level in a given area. exploring all the nooks and crannies. You will be surprised by the number of things that will catch your eye. This is useful infor- Structural factors mation obtained the easy way and you can combine business In what condition are the surfaces to be cleaned? How laborious with pleasure. is it to clean them? Are there sufficient floor drains? Are all the 3 Acquaint yourself with the local conditions before tendering. areas to be cleaned accessible with machines? Are there enough Is there a utility room and is it big enough, for instance? This is accessible water and power outlets or will travel time be an issue? an area where wishful thinking meets reality because no owner- These are just some of the issues a cleaning service provider has operator is going to set up an extra space just for you. Still, think to think about before drawing up a workable and competitive offer. about the travel times and associated issues, e.g. the proximity During the costing, take into consideration (in case it is addressed and layout of water and power outlets. in the contract) that floor drains must be cleaned as well. The time 48 GLOBAL CLEANING | ISSUE 2016


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