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|  In PractIce  |  Claims department Damaged studded rubber flooring Careful with alcohol-based cleaners This particular case demonstrates how observing care and maintenance instructions will prevent long-term damage, keep both the facilities operator and the facilities manager happy, and even avoid a costly flooring replacement. In the present example, about 8,000 square meters of floor with the problem. After several unfruitful attempts, the cleaning area in a commercial property were laid out with an elastomer company suggested that the problem might be solved by giving the covering. The flooring – at least at the time it was laid – was of the floor a basic cleaning followed by a new finish. studded rubber type in matte blue. At the time it was appraised, Due to the high costs this would entail, the property manager was the flooring had been in use for about three years. The cleaning unwilling to allow a basic cleaning to be carried out. As both the contractor had remained the same throughout this time period and property manager and the service provider were both at their wits’ both the area output and the costing stated by the service provider end at this point, they decided to call in an expert. This turned out seemed quite reasonable at first blush. to be a wise decision. During the course of several interviews, the property manager expressed his dissatisfaction with the optics of the cleaned areas. Improper maintenance cleaning According to the property manager, when the floor was in a wet The expert’s first impression of the floor is what you see in the condition, it had a satisfactory appearance, but that quickly picture shown below on the left. (Note: The property manager ini- changed once the cleaning solution had dried. In consultation with tially expressed the wish that the photos taken not be used for a the contractor, the property manager looked at ways to get to grips specialist article. He was however prepared to provide a sample This photo is representative of the entire flooring area surveyed by the Above, left side: Using sica brushes helped restore the floor’s original look. appraiser. The light, chalky appearance and the dull look of the floor are Still, it is important to bear in mind that abrasive pads will not deliver the evident. Over time, extensive use of alcohol-based cleaners resulted in same results in this instance. Recesses and gaps between the studs are hard severe damage to the studded rubber flooring. Photos: Hintze to reach and there is a risk of permanently scratching the elastomer coating. 44 GLOBAL CLEANING | ISSUE 2016


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