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Global Cleaning 2014

| IN PRACTICE | PUBLIC SPACES Train station cleaning: St. Pancras International A best first impression of London Every day, over 300,000 people stream in and out of London’s St. Pancras International train station, the final stop for the Eurostar and British high-speed rail lines. A team of up to 30 cleaning specialists are on the job at any given time, covering an area of more than 8,000 square meters 24/7 to make sure this prestigious gateway always shows itself from its best side. Situated just north of the city center, St. Pancras International “Our customers keep a watchful eye and make sure that we actually is the first impression many visitors get of London. Reason enough deliver the cleanliness we’ve committed ourselves to provide. That to expect a top performance from those in charge of keeping the is why it is enormously important that we use the right products, place clean to ensure the train station always looks its best. The the right systems and the right procedures for every cleaning job same high standards apply when it comes to ensuring a safe and here at the station,” explains Paul McLean. One particular challenge healthy environment. Paul McLean, Account Manager with Rentokil here at St. Pancras is that there are no rubbish bins. This is for security reasons. Still, it goes without saying that managing litter Paul McLean, Account Manager with Rentokil Initial is definitely keeping the cleaning staff on their toes. McLean: “The cleaning services we provide here are part of a 24/7 process. On “St. Pancras is a very prestigious any given shift at any given time of day or night, you will find 30 venue, so it’s only natural that we of our people here busy keeping the place nice and tidy.” give it our best – around the clock.” After winning the bid for the contract to clean St. Pancras International, Rentokil Initial realized that the procedures that had been previously in effect had to be rethought from the ground Initial, adds: “St. Pancras International is quite a prestigious up to ensure a more reliable and efficient service. The new solution location and that is why we, as a service provider, are naturally very had to fulfill many new requirements and at the same time, due to keen to give our very best. Around the clock, of course.” The the dynamic environment of a train station, ensure a maximum of cleaning crews must cover all of the station’s areas, from the ticket flexibility. Rentokil chose to work with Rubbermaid as a partner counters to the 15 platforms, and of course all the outside areas as for supplying robust and dependable cleaning equipment. This well, including the taxis stands. Rentokil’s performance is assessed includes, among others, the Pulse microfiber floor mopping system on an ongoing basis and must meet the highest standards. and the attendant cleaning trolleys. For Rentokil Initial it was important that crew and equipment make a Using microfiber mops not only reduces water and chemical consumption, professional impression under all circumstances at a location as but also the risk of slipping – because the floors dry more quickly. prestigious as St. Pancras International. Photos: Rubbermaid 50 GLOBAL CLEANING | April 2014  


Global Cleaning 2014
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